Interagency Gender Based Violence Case Management Guidelines

Providing care and case management services to gender-based violence survivors in humanitarian settings


Date of publication:  01 Dec 2017 Publisher:  Gender-based Violence Information Management System (GBVIMS) Publication type:  Guide / Guidelines / Principle

The document in front of you is a result of two-year long cooperation in the framework of the Gender-based Violence Information Management System (GBVIMS) Steering Committee. The main aim of the Committee is to “build capacity on GBV case management, information management, and strengthen the links between these in order to improve services provided to GBV survivors.”

This resource has been used as part of a pilot implemented throughout this outstanding cooperation, as well as been informed by the pilot results. The GBV Capacity Development project has been piloted in six countries: Central African Republic, Jordan, Lebanon, Mali, Niger and Somalia and focused on training for GBV case management and the GBVIMS to service providers in the piloting countries.

This guideline aims to establish quality standards for the care of GBV victims, especially in relation to case management services, as well as to serve as a guide for service providers in humanitarian settings.

On the link below you can find more about building the foundation for GBV case management, the practical steps of GBV case management, working with women and adolescent girls and other vulnerable groups, monitoring the quality of service, supervision and staff care.

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