NASW in partnership with ASWB, CSWE, and CSWA worked to create a uniform set of technology standards for professional social workers to use as a guide in their practice. The four associations formed the Task Force for Technology Standards in Social Work Practice and in June 2017, the document “NASW, ASWB, CSWE, and CSWA Standards for Technology in Social Work Practice” was released.
The document was based on literature review, by emerging standards in social work and related professions and the feedback from individual social workers, social work academicians, and groups including the American Academy of Social Work and Social Welfare and representatives of a Web-based macro social work group. This comprehensive document includes four main sections: Provision of information to the public; Designing and delivering services; Gathering, managing, and storing information; Social work education and supervision. The document also provides an extensive glossary of terms, as well as resources.
According to the document’s Introduction, the standards “...are designed to guide social workers’ use of technology; enhance social workers’ awareness of their ethical responsibilities when using technology; and inform social workers, employers, and the public about practice standards pertaining to social workers’ use of technology.”
This document provides general guidance to social workers and is best used in conjunction with the NASW Code of Ethics and relevant statutes and regulations.